Client Support

Client Support

Building a great client experience does not happen by accident. It happens by design.” (Clare Muscutt)

We pride ourselves on our client support by providing a virtual helping hand and a human voice at the end of a phone. Our client support is managed by us and all our clients have 24/7 access to in-house support around the clock every day of the year. We assign a dedicated client relationship manager for each of our clients.

Our relationship with you begins with the LMS installation and we understand that client support goes hand in hand with the success of your business. We also understand that a one-size-fits all approach to client support is rarely a solution. We offer different levels of support based on your business needs and requirements.

The worth of the LMS market was measured at $2.5 billion in 2013, $7.8 billion in 2016, and according to numerous predictions, the number will have grown to $15.72 billion by 2022.

Client support services we provide include –

Phone

Email

Live Chat

Video How To's

Knowledge Base

Faq’s

Upload Videos, PowerPoints, Course Materials and Scorm files

Our client support model is based on being proactive rather than reactive, and our success revolves around your ongoing success.